Terms and Conditions

GENERAL TERMS AND CONDITIONS OF BUSINESS

  • 1 Scope, customer information

The following general terms and conditions (GTC) govern the contractual relationship between Loveoptic GmbH (www.loveoptic.com) and consumers and businesses who purchase goods through our shop. We do not accept any terms and conditions that conflict with or deviate from our terms and conditions. The contractual language is German.

  • 2 Conclusion of contract for shipping goods

(1) The offers on the Internet represent a binding offer to you to purchase goods.

(2) You can put one or more products in the shopping cart. During the ordering process, you enter your details and requests regarding payment method, delivery terms, etc. Only when you click the order button do you accept this offer to conclude a purchase contract. You can also conclude the purchase contract by telephone.

  • 3 Conclusion of Contract Download Products

(1) The offers on the Internet represent a binding offer to you to purchase goods.

(2) You can put one or more products in the shopping cart. During the ordering process, you enter your data and requests regarding payment method, etc. Only when you click the order button do you accept the offer to conclude a purchase contract. The products are then made available for immediate download.

  • 4 download products: No time limit

After purchasing the product, there is no time limit for the download. After activation, you can access the link and download the product at any time via your customer login.

  • 5 Download products: Number of downloads

The number of downloads is not limited.

  • 6 Download products: Private copies

You are only authorized to make private copies on other storage media for your personal purposes.

  • 7 Customer information: Storage of the contract text

We will save your order with details of the concluded contract (e.g. type of product, price, etc.). We will send you the terms and conditions, but you can also access the terms and conditions at any time after the contract has been concluded via our website. As a registered customer, you can access your past orders via the customer login area (user account).

  • 8 Customer Information: Correction Notice

You can correct your entries at any time before placing your order using the delete key. We will inform you about further correction options as you go through the ordering process. You can also end the ordering process completely at any time by closing the browser window.

  • 9 Retention of title

The purchased item remains our property until full payment has been made. This rule does not apply to download products.

  • 10 Liability for defects and shortening of the limitation period

(1) Statutory liability for defects Statutory liability for defects applies to our goods.

(2) Shortening of the limitation period for used goods sold to consumers It is agreed to shorten the limitation period for claims for defects in used goods to one year. Excluded from this agreement are claims for damages, claims for defects that we have fraudulently concealed, and claims arising from a guarantee that we may have given for the quality of the item. The statutory time limits apply to these excluded claims. If there is a guarantee period, the longer period applies in favor of the guarantee holder.

(3) Limitation of liability rights for defects (warranty) towards entrepreneurs Your warranty claims for defects in the purchased item expire one year after the transfer of risk. The following claims are excluded from this regulation - for damages - for fraudulently concealed defects - from a guarantee that may have been given - for recourse under §§ 445a, 478 BGB - for defects in building materials and components that have been used for a building in accordance with their usual use and have caused its defectiveness. The statutory limitation periods apply to these excluded claims. In the case of a guarantee period that may have been given, the longer period applies in favor of the buyer.

  • 11 Commercial Jurisdiction

The exclusive place of jurisdiction for all disputes arising from this contract is our place of business if you are a merchant.

  • 12 Consumer information: Participation in a dispute settlement procedure

We are obliged to participate in a dispute resolution procedure before the consumer arbitration board named below:

General Consumer Arbitration Board of the Center for Arbitration eV, Straßburger Straße 8, 77694 Kehl, www.verbraucher-schlichter.de

This document was created and is updated using technology from janolaw AG .